You don't know why your customers are calling.
98% of your calls disappear. The insights go with them.
Last month, 347 compliance violations went undetected.
4,128 customers showed churn signals. Nobody noticed.
Your competitors know their blind spots. Do you?

VoxAI finds the customer experience failures you don't know exist โ€” across 100% of your calls. Not a 2% sample. Every single one.

Built for Directors of Customer Service, CX & Contact Center Operations

See It Work โ€” 60 Second Demo โ†’ What Are You Missing?
0 calls analyzed  ยท  2,170 manually reviewed
That's a 98% blind spot. What are you not seeing?
Your Blind Spots
The questions you can't answer today
Every director asks these. Few have answers. VoxAI gives you all three โ€” from every call, every day.
"Why are my customers calling?"
5
root causes drive 73% of your call volume
VoxAI categorizes every call, traces root causes, and shows you the top reasons your phone rings. Fix the top 5 and your volume drops.
"Who's about to leave?"
289
customers mentioned competitors last week
Churn signals hide in conversations โ€” competitor names, frustration patterns, "I'm shopping around." VoxAI catches every one and routes them to retention the same day.
"Where's my compliance risk?"
$1.2M
in potential exposure found last month
Missing disclosures, regulatory violations, documentation gaps. VoxAI flags every compliance risk in real-time โ€” not in a quarterly audit.
Zero Disruption
VoxAI sits on top of what you already use
No rip-and-replace. No migration. Connect your existing phone system and insights start flowing.
๐Ÿ“น
Zoom Contact Center
โœ“ Live
๐Ÿ“
Call Recording Upload
โœ“ Live
๐Ÿ“ž
Genesys Cloud
In Development
โ˜๏ธ
Five9
In Development
๐Ÿ”Œ
SIP / Custom API
โœ“ Live
๐Ÿ“ก
Amazon Connect, NICE, RingCentral
Q2โ€“Q3 2026
How It Works
From call to actionable insight in 30 seconds
01
Connect
Point VoxAI at your call recordings or stream live from Zoom
02
Transcribe
AI-powered transcription with speaker separation and emotion detection
03
Analyze
20-point deep analysis: sentiment, compliance, churn risk, root cause, quality
04
Act
Prioritized actions โ€” not raw data. What to fix, who to save, where to train
20-Point Analysis
Every call gets 20 dimensions of insight
Not just "positive or negative." Deep, actionable intelligence from every conversation.
๐Ÿ˜Š
Sentiment Journey
Emotion arc from start to finish
๐Ÿ”„
Why They Called
Root cause categorization
โš ๏ธ
Compliance Check
Regulatory violation detection
๐Ÿšช
Churn Signals
Competitor mentions, exit language
โญ
Agent Performance
Empathy, resolution, protocol adherence
๐ŸŽฏ
First Call Resolution
Did this actually get solved?
โฑ๏ธ
Handle Time Analysis
Silence, holds, transfer efficiency
๐Ÿ“Š
Quality Score
Composite 0-100 rating
๐Ÿ’ฐ
Revenue Impact
Upsell missed, discount given, value at risk
๐Ÿ”
Repeat Caller Detection
Same issue, different day
๐Ÿ“
Action Items
What needs to happen next
๐ŸŽ“
Coaching Moments
Training opportunities flagged
๐Ÿท๏ธ
Topic Classification
Auto-categorized by issue type
๐Ÿค–
Automation Opportunity
Could IVR/self-service handle this?
๐Ÿ“ˆ
Escalation Risk
Likelihood of supervisor callback
๐Ÿ’ฌ
Key Phrases
Critical moments extracted
๐Ÿ›ก๏ธ
Disclosure Verification
Required statements said or missed
๐Ÿ˜ค
Frustration Mapping
Where exactly the call went wrong
๐Ÿ”—
Cross-Department Impact
Issues caused by other teams
โœ…
Resolution Confidence
Will this customer call back?
See What You Get
From a single call to your monthly board report
Click through a live analysis โ€” from one call to your Director's Action Brief โ€” in 60 seconds.
Time to Value
What you'll see in your first 30 days
Not months of implementation. Not weeks of training. Real insights from day one.
First 48 Hours
Baseline insights from your existing calls
Upload recordings or connect Zoom. VoxAI analyzes your backlog and delivers your first 20-point reports within hours. You'll see patterns you didn't know existed.
Week 1
Top 5 repeat-call drivers identified
Root cause trends emerge. You'll know exactly why customers keep calling โ€” and which issues are costing you the most. Hidden compliance gaps surface.
Week 2โ€“3
Churn risk profiles & agent coaching priorities
VoxAI identifies which customers are about to leave and which agents need targeted coaching. IVR/self-service deflection opportunities become clear.
Month 1
Board-ready executive report with ROI calculated
Your Director's Brief: 5 systemic problems ranked by revenue impact, with specific recommended actions and projected savings. Ready for your next leadership meeting.
Patterns observed across 100,000+ analyzed calls
HIPAA-ready architecture
SOC 2 compliance in progress
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Industries
Built for industries where every call matters
๐Ÿฅ
Healthcare
HIPAA ready
๐Ÿ›ก๏ธ
Insurance
Claims & billing
๐Ÿฆ
Financial
PCI compliance
๐Ÿ“ก
Telecom
Support & retention

See it. Right now.

Listen to a real insurance call. Click analyze. Watch 20 dimensions of insight appear in seconds. Then see yesterday, last week, and your Director's Brief.

Launch Interactive Demo โ†’ Log In ยท Test Your Own Calls โ†’

No signup needed for demo. No credit card. Just see it work.

Pricing
Simple. Transparent. No surprises.
You're paying $22+ per manual QA review today. VoxAI analyzes every call for a fraction of that.
Pay-As-You-Go
$0.12
per minute analyzed
โœ“ Full 20-point analysis
โœ“ No commitment
โœ“ Cancel anytime
โœ“ All features included
โœ“ Email support
Start Analyzing โ†’
Most Popular
Growth
$0.10
per minute ยท 10K calls/mo commitment
โœ“ Everything in Pay-As-You-Go
โœ“ 17% savings
โœ“ Priority processing
โœ“ Custom dashboards
โœ“ Dedicated Slack channel
Get Started โ†’
Enterprise
Custom
volume-negotiated
โœ“ Everything in Growth
โœ“ Volume discounts
โœ“ Custom integrations
โœ“ On-prem option
โœ“ Dedicated account team
Talk to Us โ†’

Add-ons: Multi-language (+$0.03โ€“0.06/min) ยท Onboarding ($1,000) ยท Custom development ($150/hr)

ROI Calculator
See what VoxAI saves your operation
Small Center
500 calls/day ยท 12 agents
Mid-Size
2,000 calls/day ยท 50 agents
Enterprise
8,000 calls/day ยท 200+ agents
Monthly Callsโ€”
Total Minutesโ€”
VoxAI Cost (100% of calls)โ€”
Per-Call Costโ€”
Current Manual QA (2% sample)โ€”
VoxAI Coverage vs Manualโ€”
Est. Manual QA Cost/moโ€”
Monthly Savingsโ€”
Coming Q3 2026
VoxAI Smart Actions
What if VoxAI didn't just find the problem โ€” but fixed it?
Customer calls about an incorrect bill. VoxAI analyzes the call in real-time, detects the billing dispute, connects to your billing system, pulls the account history, identifies the error, and suggests the resolution to your agent โ€” before the customer finishes explaining.

Your agent goes from "let me look into that" to "I can see the issue and here's what I'm doing to fix it" in seconds.
Send us 100 calls. Free analysis.

No commitment. No credit card. See exactly what VoxAI finds in your data. If you're not impressed, walk away.

Start Free Pilot โ†’ See Demo First โ†’